EazyOut Refund Policy
Last updated: July 2026
The short version
Every EazyOut purchase comes with a 14-day, no-questions-asked, full refund. Email support@eazy-out.com within 14 days of purchase and you get 100% of your money back — for any reason, or no reason at all. Email is the only way to request a refund. After the 14-day window closes, all sales are final and no refunds will be issued.
That’s the whole policy. The sections below spell out the details.
1. The 14-Day Refund Window
You may request a full refund of your EazyOut purchase price for any reason, or no reason at all, within fourteen (14) calendar days of the date and time of your purchase.
- Full means full. 100% of what you paid. No processing fees, no restocking fees, no partial refunds, no deductions of any kind.
- No questions asked means no questions asked. You will not be asked to explain, justify, complete a survey, speak with anyone, or sit through a retention pitch. We may invite optional feedback in our reply; declining does not delay or affect your refund.
- Use doesn’t disqualify you. You can download templates, generate letters, use the dashboard, and still request a refund inside the window. We built it this way on purpose — the window exists so you can actually evaluate the product.
2. How to Request a Refund
Email support@eazy-out.com from the email address associated with your account, with the subject line “Refund Request,” before the end of your 14-day window. Include the name and email on the account; no other information is required.
Email is the sole method for requesting a refund. Refund requests made by any other channel — phone, chat, social media, mail, or in-app messages — will not be treated as refund requests. If you use another channel, we will direct you to email so your request lands inside your window; please don’t wait to hear back from us before sending it.
An email timestamped within the 14-day window counts as a timely request, even if we read or process it afterward.
3. Timing
- The 14-day window begins at the date and time of purchase shown on your receipt, and ends exactly 14 × 24 hours later.
- An email to support@eazy-out.com timestamped within the window is timely. The clock stops when you send, not when we reply or process.
- Approved refunds are issued to your original payment method within 5–10 business days of your request. Your bank or card issuer may take additional time to post the credit; that part is outside our control.
4. After 14 Days: No Refunds
After the 14-day window closes, all purchases are final and no refunds will be issued, in whole or in part, for any reason. This includes, without limitation:
- Dissatisfaction with the product after the window has closed;
- The outcome of your timeshare exit effort, including a developer’s refusal to release you, delays, or an exit that does not succeed. As stated throughout our site and Terms of Use, EazyOut provides self-help tools and educational guidance — we do not and cannot guarantee any exit outcome, and outcomes are not grounds for a refund at any time, before or after the window;
- Not using the product, forgetting about the purchase, or purchasing by mistake and discovering it after the window;
- Changes in your personal or financial circumstances.
We make the 14-day window long, unconditional, and one email to exercise precisely so that this line can be absolute. Please evaluate the product during your window.
5. What This Policy Covers
This policy applies to the one-time purchase of EazyOut self-serve access. EazyOut is sold as a single one-time payment — there are no subscriptions, no recurring charges, no automatic renewals, and no billing cycles. Because nothing renews, there is nothing to “cancel” after the window: your lifetime access simply continues, and no further charges will ever occur.
6. Chargebacks
If you have a problem, please use the refund process above first — inside the window, it is faster than a chargeback and unconditional. Initiating a chargeback on a purchase that was refunded, or that falls outside the window under this policy, may result in suspension of account access while the dispute is resolved. Nothing in this section limits any rights you have under your card agreement or applicable law.
7. Your Statutory Rights
Nothing in this policy limits, waives, or excludes any right or remedy you may have under applicable law that cannot lawfully be limited, waived, or excluded, including any non-waivable consumer protection rights in your state or country of residence. Where such a law grants you a longer or additional refund or cancellation right, that law controls to the extent of the conflict.
Note: this policy governs refunds of your EazyOut purchase only. It has nothing to do with — and does not affect — your state’s timeshare rescission window, which is a right you have against your timeshare developer, not against us.
8. Changes to This Policy
We may update this policy from time to time. The version in effect at the time of your purchase governs that purchase. We will not retroactively shorten a refund window on a purchase already made.
9. Contact
EazyOut, LLC
Cheyenne, Wyoming