Certified Exit — backed by Wyndham
Club Wyndham
Certified Exit Specialist: 855-312-9040
Review official exit pathDeveloper-first. Independently researched.
Get out of a timeshare with a safer first step.
Start with the current developer or manager, ask for its official exit or owner-support path, and get the answer in writing. Eligibility, costs, and timelines vary by account. If the developer cannot help, use the decision guides here to evaluate loans, fees, hardship, resale, transfer, and scam risks.
Facts checked
July 24, 2026
Phone numbers, program names, fees, and public eligibility claims link to their source. Confirm terms directly before acting.
Start here
Find your developer’s official path
The Legacy Program by Westgate
Westgate Resorts
The Legacy Program: 800-351-0461
Review official exit pathHGV Transitions
Hilton Grand Vacations
HGVClub: 800-932-4482
Review official exit pathHorizons by Holiday Inn Club Vacations
Holiday Inn Club Vacations
Horizons — toll free: 866-228-8689
Review official exit pathBluegreen Customer Care
Bluegreen Vacations
Bluegreen Customer Care: 844-757-6932
Review official exit pathThe Marriott Vacation Clubs Exit Specialists
Marriott Vacation Club
Exit team — listed by Coalition for Responsible Exit: 800-226-9150
Review official exit pathCertified Exit — backed by Wyndham
WorldMark by Wyndham
Certified Exit Specialist: 855-312-9040
Review official exit pathHGV Transitions
Diamond Resorts
The Club / legacy Diamond: 877-374-2582
Review official exit pathHyatt Vacation Club Exit Services
Hyatt Vacation Club
Exit Services — listed by Coalition for Responsible Exit: 833-891-9412
Review official exit pathA clear four-step path
From account records to a written decision
- 01
Identify the ownership
Use the latest statement, deed, contract, or HOA notice to find the current developer or manager.
- 02
Contact the developer
Use the official program link and labeled phone number—not an unsolicited call or affiliate redirect.
- 03
Document the answer
Record the representative, case number, eligibility reason, costs, documents, and next steps.
- 04
Evaluate alternatives
If the official path cannot help, compare financial relief, transfer, resale, or qualified advice.
Choose your situation
The next step depends on what is blocking you
Use a focused guide instead of relying on a generic cancellation promise.
Exit-program eligibility
Learn how developer exit-program eligibility is reviewed, which facts are often account-specific, and what to ask if the answer is no.
Mortgage balance
Understand realistic options when a timeshare loan remains, including developer financial assistance, approved resale or transfer, and written payoff terms.
Maintenance fees
Learn what to ask when timeshare maintenance fees are current, late, disputed, or affecting an official exit-program review.
Deed-back programs
Learn how a voluntary timeshare surrender or deed-back works, what it may cost, and how to confirm the transfer is complete.
Resale and transfer
Evaluate timeshare resale, gifting, and title transfer realistically, including developer restrictions, low resale values, and closing verification.
Financial hardship
Prepare a focused hardship request and ask the developer or creditor about payment relief, modification, transfer, or permanent exit options.
Inherited timeshare
Identify the ownership, estate status, deadlines, and official contacts before accepting, disclaiming, transferring, or selling an inherited timeshare.
Recent purchase / rescission
If a timeshare purchase is recent, find the contract’s cancellation instructions and applicable deadline before considering longer-term exit options.
Exit scams
Use a practical verification process for exit, resale, transfer, law-firm, HOA, and developer impersonation claims.
Documents checklist
Collect the ownership, loan, fee, title, communication, and hardship documents needed for a productive call with the official developer.
Quick comparison
Official programs at a glance
“Not publicly stated” means the owner must call or sign in. It does not mean the program is free or that any account will qualify.
| Developer | Official path | Primary contact | Public criteria |
|---|---|---|---|
| Club Wyndham | Certified Exit — backed by Wyndham | 855-312-9040 | Partial / account-specific |
| Westgate Resorts | The Legacy Program by Westgate | 800-351-0461 | Partial / account-specific |
| Hilton Grand Vacations | HGV Transitions | 800-932-4482 | Partial / account-specific |
| Holiday Inn Club Vacations | Horizons by Holiday Inn Club Vacations | 866-228-8689 | Partial / account-specific |
| Bluegreen Vacations | Bluegreen Customer Care | 844-757-6932 | Partial / account-specific |
| Marriott Vacation Club | The Marriott Vacation Clubs Exit Specialists | 800-226-9150 | Partial / account-specific |
| WorldMark by Wyndham | Certified Exit — backed by Wyndham | 855-312-9040 | Partial / account-specific |
| Diamond Resorts | HGV Transitions | 877-374-2582 | Partial / account-specific |
| Hyatt Vacation Club | Hyatt Vacation Club Exit Services | 833-891-9412 | Partial / account-specific |
Verify before you pay
A logo and an ownership detail do not prove who is calling
Be cautious with anyone who says a buyer is waiting, guarantees cancellation, promises a fixed date, or instructs you to stop paying. Find the official number independently and confirm the claim before signing or sharing account information.
Use the exit-company verification guideCommon questions
Timeshare exit FAQ
What is the safest first step to exit a timeshare?
Identify the current developer or manager and contact its official owner-support or exit program. Ask for account-specific options, eligibility, costs, and written terms before paying a third party.
Do I need to pay off my timeshare loan before I can exit?
Not always, but an unpaid loan can limit surrender or transfer choices. Ask the creditor or developer about payment plans, forbearance, modification, approved resale, transfer, payoff, and any account-specific exit paths.
Should I stop paying maintenance fees while seeking an exit?
No. Keep paying contractual amounts unless the creditor, developer, or HOA gives different instructions in writing. Missed payments can add fees and may lead to collections, foreclosure, or credit consequences.
Can a developer guarantee that it will take my timeshare back?
No general guarantee applies. Programs review ownership type, loan and fee status, account history, and circumstances. Even published factors do not guarantee acceptance.
What if my developer says no?
Ask for the reason in writing and whether curing fees, addressing a loan, documenting hardship, transferring to another person, using an approved resale path, or requesting a later review changes the available options.